
{"id":1708,"date":"2026-11-02T11:48:44","date_gmt":"2026-11-02T10:48:44","guid":{"rendered":"https:\/\/support.gibbs.no\/index.php\/knowledge-base\/tilgodelapp-nar-kunden-avbestiller\/"},"modified":"2026-11-02T11:48:57","modified_gmt":"2026-11-02T10:48:57","slug":"tilgodelapp-nar-kunden-avbestiller","status":"publish","type":"lsvr_kba","link":"https:\/\/support.gibbs.no\/index.php\/knowledge-base\/tilgodelapp-nar-kunden-avbestiller\/","title":{"rendered":"Tilgodelapp: n\u00e5r kunden avbestiller"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En tilgodelapp er penger kunden har til gode hos deg. Den lages automatisk n\u00e5r kunden avbestiller etter avbestillingsvilk\u00e5rene, og kunden bruker koden ved neste booking.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hvor kommer tilgodelappene fra?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Velger du <strong>Fleksibel<\/strong> eller <strong>Standard avbestilling<\/strong> p\u00e5 utleieobjektet, f\u00e5r kunden hele bel\u00f8pet tilbake som tilgodelapp n\u00e5r de avbestiller i tide. Se <a href=\"https:\/\/support.gibbs.no\/index.php\/knowledge-base\/hvordan-a-legge-til-muligheten-for-kansellering\/\">Vilk\u00e5r og avbestilling<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Se alle tilgodelapper<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00e5 til <strong>Verdikoder<\/strong> og velg <strong>Tilgodelapp<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"693\" src=\"https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01.jpg\" alt=\"Oversikt over tilgodelapper med kode, kunde og saldo\" class=\"wp-image-1704\" srcset=\"https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01.jpg 1440w, https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01-300x144.jpg 300w, https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01-1024x493.jpg 1024w, https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01-768x370.jpg 768w, https:\/\/support.gibbs.no\/wp-content\/uploads\/2026\/11\/gibbs-tilgodelapp-01-18x9.jpg 18w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Kolonne<\/th><th>Betyr<\/th><\/tr><\/thead><tbody><tr><td><strong>Kode<\/strong><\/td><td>Koden kunden skriver inn ved neste booking<\/td><\/tr><tr><td><strong>Kunde<\/strong><\/td><td>Hvem tilgodelappen tilh\u00f8rer<\/td><\/tr><tr><td><strong>Tilgodelapp bel\u00f8p<\/strong><\/td><td>Bel\u00f8pet kunden fikk<\/td><\/tr><tr><td><strong>Saldo<\/strong><\/td><td>Hvor mye som er igjen<\/td><\/tr><tr><td><strong>Utl\u00f8psdato<\/strong><\/td><td>Siste dag den kan brukes<\/td><\/tr><tr><td><strong>Kansellerings\u00e5rsak<\/strong><\/td><td>Hvorfor kunden avbestilte<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">N\u00e5r kunden sp\u00f8r<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u00f8k p\u00e5 kundens e-post eller kode \u00f8verst til h\u00f8yre.<\/li>\n\n\n<li>Finner du tilgodelappen, kan du sende koden til kunden.<\/li>\n\n\n<li>Under Handlinger kan du laste ned tilgodelappen som PDF eller deaktivere den.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kunden bruker koden n\u00e5r de booker neste gang.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>En tilgodelapp er penger kunden har til gode hos deg. Den lages automatisk n\u00e5r kunden avbestiller etter avbestillingsvilk\u00e5rene, og kunden bruker koden ved neste booking. Hvor kommer tilgodelappene fra? Velger du Fleksibel eller Standard avbestilling p\u00e5 utleieobjektet, f\u00e5r kunden hele bel\u00f8pet tilbake som tilgodelapp n\u00e5r de avbestiller i tide. Se Vilk\u00e5r og avbestilling. Se alle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_uag_custom_page_level_css":"","footnotes":""},"lsvr_kba_cat":[25],"lsvr_kba_tag":[],"class_list":["post-1708","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-verdikoder"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Gibbs Support","author_link":"https:\/\/support.gibbs.no\/index.php\/author\/kamilgryga94_pw7b6ktn\/"},"uagb_comment_info":0,"uagb_excerpt":"En tilgodelapp er penger kunden har til gode hos deg. Den lages automatisk n\u00e5r kunden avbestiller etter avbestillingsvilk\u00e5rene, og kunden bruker koden ved neste booking. Hvor kommer tilgodelappene fra? Velger du Fleksibel eller Standard avbestilling p\u00e5 utleieobjektet, f\u00e5r kunden hele bel\u00f8pet tilbake som tilgodelapp n\u00e5r de avbestiller i tide. Se Vilk\u00e5r og avbestilling. Se alle&hellip;","_links":{"self":[{"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba\/1708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/comments?post=1708"}],"version-history":[{"count":1,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba\/1708\/revisions"}],"predecessor-version":[{"id":1710,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba\/1708\/revisions\/1710"}],"wp:attachment":[{"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/media?parent=1708"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1708"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/support.gibbs.no\/index.php\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}